Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 14 days following the date of receipt of the product;
(b) the returned product is unused, in its original packaging with any labels still attached, and otherwise in a condition enabling
us to sell the product as new;
(c) you comply with the returns procedure set out below; and
(d) none of the exclusions set out below apply.